Automated Continuity focuses on backup and restoration — recovering data from a previous known-good state. Disaster Recovery goes further by maintaining a live, continuously synchronized replica of your entire environment that can take over operations automatically when your primary instance fails, with a defined and tested recovery time objective.

Failover is triggered automatically when our monitoring systems detect that a primary instance has become unavailable or has degraded below a defined availability threshold. Your admin team is notified immediately, and the event is logged with a full incident timeline.

RTO targets are established during onboarding based on your environment configuration and chosen service tier. We document the target, test against it during scheduled failover drills, and report on actual recovery performance after any live incident.

Yes. We perform scheduled failover tests in an isolated environment that mirrors your live instance. You receive a full test report including recovery time, data integrity verification, and any configuration observations — without any impact on your active users or operations.

Once the root cause of the original incident is resolved and the primary environment is restored, we perform a controlled failback to return operations to the primary instance. Your team is kept informed throughout, and a post-incident report is delivered within 24 hours of resolution.