Each firm operates in a fully dedicated, network-isolated cloud environment. There is no shared tenancy with any other organization. Within your environment, access to client files and matters is restricted by role and permission level — no staff member can access a matter they have not been explicitly granted access to.

Yes. Access controls are configurable at the file, folder, matter, and application level. You define who can view, edit, or export each category of document, and every access event is logged with a full audit trail including user, timestamp, and action taken.

Yes. We support scoped external access — granting outside counsel, clients, or third-party reviewers access to specific documents or directories without exposing any other part of your environment. External access is time-limited, 2FA-enforced, and revocable at any time from your admin console.

Yes. Backup retention windows are configurable up to 90 days as standard, with extended retention available for matters under legal hold or subject to regulatory preservation obligations. We work with your IT or compliance team during onboarding to align retention policies with your firm's specific requirements.

Yes. We provide architecture documentation, access control summaries, encryption standards descriptions, and audit log exports to support compliance reviews, bar association inquiries, and client security assessments on request.