Officebridge provides the technical infrastructure controls required to support HIPAA-compliant operations — including network isolation, encryption at rest and in transit, enforced 2FA, role-based access controls, and full audit logging. We are prepared to enter into a Business Associate Agreement with covered entities and business associates as required under HIPAA. We recommend working with your compliance counsel to confirm alignment with your specific obligations.

Every Officebridge instance is a fully dedicated, network-isolated environment. Your patient records, clinical data, and application environments share no underlying infrastructure, storage, or network routing with any other customer. There is no multi-tenant exposure of any kind.

Yes. Access controls are configurable at the record, folder, application, and department level. Clinicians, administrators, billing staff, and researchers each operate within permission boundaries defined by your organization — and every access event is logged with a complete audit trail.

Automatic session timeout is configurable per user role and application. Sessions left inactive beyond the defined threshold are terminated and require re-authentication — including 2FA — to resume, reducing the risk of unauthorized access from unattended workstations.

Yes. Virtual Workspaces and geo-locking controls allow remote clinical staff to connect securely from any approved device or location, with the same access restrictions and session monitoring that apply to in-office users. Unapproved regions and networks are blocked automatically before a session is established.